ACCOUNT AND PASSWORD

HOW DO I CREATE AN ACCOUNT?

To create an account, simply click here and follow the instructions. Please note that you are not obliged to create an account; you can even make purchases without registering. However, an account allows you to safely, easily, and quickly place orders.

WHY SHOULD I CREATE AN ACCOUNT?

Creating an account allows you to take advantage of the following benefits:

• Track your order and review all your past purchases;

• Request the Return Authorization Number directly from your account; 

• Access your wishlist;

• Be notified when new products are launched and be informed about special promotions and gift ideas;

• Save your address and credit card details to make the purchasing process faster;

• Manage your account details and newsletter subscription.

HOW DO I DELETE MY ACCOUNT?

If you would like to request for your account to be deleted, please contact our Customer Service Team by clicking on the “Contact Us” link provided below. Please remember to indicate the email address and name used to create your account.

I FORGOT MY PASSWORD. HOW CAN I GET A NEW ONE?

If you've forgotten your password, you can recover it by following these steps: • Go to the Password Recovery section, by clicking here

• Enter your email address

• Click on ‘Send’ You will receive an email with a new temporary password that you can change when you want, by following the simple instructions.

DO I NEED TO CREATE AN ACCOUNT IN ORDER TO PLACE AN ORDER?

Setting up an account is not mandatory, but by doing so, you be able to enjoy the following benefits:

• Track your order and review all your past purchases;

• Request the Return Authorization Number directly from your account;

• Access your wish list;

• Be notified when new products are launched;

• Save your address and credit card details to make the purchasing process faster;

• Manage your account details and newsletter subscription.

 

NEWSLETTER

HOW CAN I SUBSCRIBE TO THE NEWSLETTER?

You can subscribe to our newsletters by entering your email address in the specific field at the bottom of the homepage and on the main pages of our online store.

HOW CAN I UNSUBSCRIBE FROM THE NEWSLETTER?

If you no longer wish to receive our newsletter, you can unsubscribe at any time by clicking “Unsubscribe” at the bottom of any of our previously-received newsletters. Alternatively, you can unsubscribe from the newsletter contact us via email at contact@sonoraboots.it

 

WISHLIST

WHAT IS THE WISHLIST?

Your “Wishlist” is a space on our site created specifically to save your favorite products, keep you updated about their availability, and allow you to also purchase them at any time.

HOW DO I CREATE A WISHLIST?

You must be registered and logged on to the site to create a “Wishlist”. Once inside your Wishlist, click on the product image to view the page with specific product details. You can also add it to your shopping cart or remove it from the list. You can add a product to your wishlist in one of these two ways:

- If you are browsing a category, click on the star-shaped “Wishlist” button that you will find on the product image

- If you are on the product page, click on “Add to Wishlist” The product will be automatically added to your wishlist, which you can consult at any time in the Wishlist section of your account.

 

DATA SECURITY

DOES MY PERSONAL INFORMATION REMAIN PRIVATE?

The security and privacy of your personal data is very important to us. To learn more about how we process your data, please read our Privacy Policy here.

CAN I SAFELY USE MY CREDIT CARD ON YOUR ONLINE STORE?

The online security of your personal data is important to us. We use advanced encryption technology (SSL) to securely transmit your personal and credit card information. For further information, please visit the Privacy Policy section.

HOW CAN I DELETE MY SAVED CREDIT CARD INFORMATION?

If you would like to delete or change your payment details, go to your account and click on the “Payment Settings” session. Click on the “Delete Credit Card” option under the card number you would like to delete.